Privacy Policy

This Privacy Policy explains how MOO-XOO GmbH uses, or otherwise processes information, including information that personally identifies you (“Personal data”) and how you can control the data you submit, update and/or delete such data when you visit our page domains and subdomains (the “Service” or the “Services”), on a laptop, mobile device or any electronic device.

Please read this Privacy Policy carefully. By using or accessing the Service you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions of this Privacy Policy.

If you do not agree to this Privacy Policy please exit, and do not access or use, the Service.

Who is MOO-XOO GmbH?

MOO-XOO GmbH (collectively, “MOO-XOO,” “we,” or “us“, “our“) is an agency specialized in the development of Software as a service solution for the process optimization and simplification of marketing and sales activation workflows. We are the developer of certain web-based software products and services (“Service” or “Services”). MOO-XOO`s Privacy Policy applies to all services and its users automatically.

We are based in Munich, Germany.

Who is the Data controller / Data processor?

The GDPR differs between the data controller and the data processor. For you, it is mandatory to know who is the data controller. The data controller is your main contact if you want to access or update your data.

MOO-XOO licenses services to multiple companies („Client “ or “Clients”).

Clients are the data controller. Clients are responsible for deciding how personal data is entered, processed, used, and disclosed.

MOO-XOO is the data processor. MOO-XOO and the client have signed a term of use and data processing contract.

What kind of personal data is processed?

We are totally committed to the GDPR, we think data protection is the ultimate path.

We only save and process the minimum amount of data needed.

For a successful usage of our service, our clients store and process two types of personal data.

The personal data saved and processed in our services is legitimate based on Art. 6 GDPR 1 a,b,f.

Personal data is only saved and processed when it is necessary for the performance of a contract to which the clients´partners, are part or in order to take steps at the request of the clients´partners prior to entering into a contract.

Personal data is only used for the purposes for which it was saved and in accordance with this Privacy Policy.

However, we can only guarantee how MOO-XOO handles private data. If your personal data is in the duty and in control of our client and it becomes subject to the clients’ privacy practices.

Furthermore to improve our services we may automatically process user data (user´s email, web browser, operating system and public IP address) about your usage when you use our services and only if you experience an error. Nevertheless, conclusions on personal data are not possible for us with it and also are not intended.

How data is collected:

We save and process only data that is communicated directly to our clients via our services.

Purpose of data processing

The data from our clients´partners is saved and used for providing and improving the management of marketing and sales workflow services. Data is used by our clients for:

Data is used by us for:

Is data shared with third parties?

MOO-XOO does not share information with a third party. However, if your personal data is shared with another company, it is in the duty and control of our client and becomes subject to the clients’ privacy practices.

Where is your data processed?

We mainly process personal data within the European Economic Area. Being the data processor, MOO-XOO relies on a limited number of sub-processors to perform well-defined elements of its services. Some of these sub-processors may be located outside of the EEA. They have been selected carefully.

We only engage subcontractors, parent or subsidiary companies which adhere to equivalent rules on the protection of personal data in line with EU regulations.

How secure is your data?

The security, and confidentiality of your data are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect personal data from unauthorized access, disclosure, use, and modification. MOO-XOO uses industry-standard firewalls, secure web protocols (https), data encryption and authentication procedures, among other techniques, to maintain the security of your data.

We regularly review our security procedures. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.

How long do we save data?

We will retain your personal data for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Right to access, update & delete data

You can request access to your personal data. You may also request rectification of inaccurate personal data, or to have incomplete personal data completed and/or deleted.

An individual who seeks access, or who seeks to update or delete data should direct their query to the MOO-XOO`s client (the data controller).

This is effective for all requests regarding customers partners data.

Clients can update, anonymize or delete data or take other appropriate steps.

Data Ownership

Any personal data submitted while using the service belongs to the client.

Do we have a data protection officer?

We appointed a Data Protection Office to manage and supervise the fulfillment of all GDPR requirements, and assist any inquiries from individuals. The DPO can be reached at

Policy Changes

MOO-XOO reserves the right at its sole discretion to make changes to this privacy policy at any time. You may review updates MOO-XOO privacy policy at any time via links on MOO-XOO`s website.

If you have any questions about this privacy policy, concerns about our collection, use, or disclosure of your information, please contact us or St.-Paul- Strasse 9, 80336 Munich, Germany.

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